Student handbook

The Australian College of International Freight Handbook provides information and requirements for those interested in applying for our qualification and short course programs. Here you will find our curriculum and standards for our programs, information about the college, our training policies and contact details.

You are required to acknowledge that you have read our handbook prior to registration for our programs.

ACIF Student handbook

Frequently Asked Questions

Below are the answers to the most commonly asked support questions regarding the use and content of this site. Click on each help topic to read more.

I have a username and password, how do I log on to the Academy?

Download instructions for logging onto the Academy. This document is in an Abode Acrobat (PDF) format document.

Do I have to complete the training in one go?

No, you can come and go as many times, and whenever you like. However, assessments need to be completed in a single session.

What happens if I fail the assessment?

Most subjects allow you to attempt the assessment as many times as you like. We suggest you undertake the practice test prior to attempting the final test.

Some subjects restrict the number of attempts. If you should reach this number without recording a pass result, please contact us using the support form.

How do I print my certificate?

You can go back any time later and print or re-print certificates.

Once you logon to the system, access your course list. A certificate icon will appear for any course that has been completed and has a certificate. Click on the icon to download the certificate file (as a PDF).

Some subjects may have a certificate available. Select the course and view the list of subjects for that course, and click on the certficate icon for any subject that has a certificate.

Certificates may not be available for all subjects.

Can I share my username and password with other people?

No. We require each person to be individually registered.

I can't remember my username or password.

Below the logon form is a link labelled 'Forgotten your password?'

Click on this link, and you will be prompted to enter your username OR your email address. An email containing your username and password will be sent to your registered email address.

If you don't receive the message, or you have forgotten your username and email address, please contact us directly by using the support form.

How do I enrol online?

Please contact us directly by using the support form to enrol.

I've used an incorrect email address for registration.

Please contact us directly by using the support form.

Contact support

Our Frequently Asked Questions will cover most of the common support issues such as browser problems, certificate generation and purchasing courses.

However, for further information or assistance please contact us at:


Australian College of International Freight

C.H. Robinson Worldwide (AU) Pty. Ltd.

264 Bay Street Port Melbourne VIC 3207 Australia
Tel: +61 2 83336400 (Sydney Branch)

Contact us

Your contact details